Privacy Policy
Sera ya Faragha
Introduction
Utangulizi
This policy explains how WATS collects, uses, and protects personal information when you use our website, applications, and services.
Sera hii inaelezea jinsi WATS inavyokusanya, kutumia, na kulinda taarifa za kibinafsi unapotumia tovuti, programu, na huduma zetu.
Data we collect
Data tunayokusanya
Account data (phone, profile), order history, payment metadata (no card storage), and technical telemetry (logs, device).
Taarifa za akaunti (nambari ya simu, wasifu), data ya agizo, kumbukumbu za malipo (bila kuhifadhi kadi), na data ya kiufundi (logi, kifaa).
Legal bases
Msingi wa usindikaji
Contract performance, legitimate interests, legal obligations, and consent where required.
Kutekeleza mkataba, maslahi halali, kutekeleza wajibu wa kisheria, na idhini inapohitajika.
Retention & transfers
Hifadhi na hamisho
Data is retained as long as needed for operations and law. International transfers may use appropriate safeguards (e.g., processor agreements).
Data inahifadhi kwa muda unaohitajika kwa shughuli na kisheria. Wateja wa kimataifa wanaweza kuwa na hamisho linalodhibitiwa na mikataba ya usindikaji.
Your rights
Haki zako
You may request access, correction, erasure, or restriction — contact our support email.
Unaweza kuomba ufikiaji, marekebisho, kufutwa, au kupinga usindikaji — wasiliana nasi kupitia barua pepe ya msaada.
Account deletion
Kufuta akaunti
To delete your WATS account and personal data: sign in to the app or website → Settings → Delete account. Without signing in, email wakakidijitali@gmail.com with subject Account deletion request — WATS and your registered phone or email. Order records we must keep for tax law may be retained in anonymized form.
Ili kufuta akaunti ya WATS na data binafsi: ingia kwenye app au tovuti → Mipangilio → Futa akaunti. Bila kuingia, tuma barua pepe wakakidijitali@gmail.com yenye kichwa Account deletion request — WATS na nambari ya simu au barua pepe uliyosajili. Rekodi za maagizo zinazohitajika kisheria zinaweza kubaki bila jina lako.
